OK, so heres the story, a little over 2 months ago, I ordered a set of 18" Volk GT-P's from
http://www.wheelsboutique.com. The transaction went ok, the guys seemed nice, but since then, everything has gone down hill, they told me it would be a special order, which no big deal, they need to come from Japan, I understand it will take a while. Well I had originally told my sales person that I would need the wheels for a car show on the 6th (this past saturday), and was guarenteed they would be here, so I went ahead and registered. Well I had been calling them trying to keep track of where in the world they are. I was told that they come from Japan to California, then to Orlando, then to their wharehouse in Miami, then to my house. Well up to today, no status on where they're at, and they're not here. Everytime I have spoken to them, they have not been able to tell me where they are at, I've had one guy hang up on me twice, when I ask if my salesman is there, they say sure and transfer me straight to their voicemail, I try to leave voicemails, no calls back, when I do get someone, they say to call back in 30 min, and 2 hours, etc, and when I call back, no answer, or I'm told by the operator that they have gone home for the day. Well, I have contacted an attorney and called Visa on this matter, I left a voicemail for my salesman that I had done so yesterday, no call today, I tried to call today, hes out to lunch, and still not status on if my wheels are even in Miami yet, no tracking number, nothing, and the worst part is my salesman is the main manager there!!!
I have spoken to numerous other people who have ordered wheels from this company and went through the same stuff as me, and one that had to threaten to involve his JAG officers (from the navy)
Once again, its not the time that I care about, I'm understanding the time, but the fact that no one can tell me where they are at, and I've been told on a few acocunts that they should be here they should be here...I think i've been patient for the most part.
Now if anyone thinks I'm being a dick for this, please tell me, but honestly, I think I'm in the right here...so just a little warning for you.
Thier lucky he didnt take it this far faster...